Frequently Asked Questions (FAQ)

General Information

• What are your hours of operation?
• How to order?

Shipping, Delivery and Pickup

• How do I track my order?
• Pickup Information
• Delivery Information
• Shipping Information

Refunds

• Refund Policy
• Received a faulty item?
• Can I exchange my order?
• How do I request a refund?
• I still haven't received my refund

Orders

• You've sent me the wrong item
• I want to change my order

Payments

• Payment issues
• Discounts
• Gift Cards

Technical

• Website issues